What elements should be included in an estimate of cost?

While benchmarking costs will provide an initial idea of potential costs, it will be necessary to develop a ‘ground-up’ budget reflecting local needs and expectations. Examples of budget lines for an AA scheme include: -

Direct staffing

  • AA scheme manager (lead member of staff)
  • AA officers (supporting members of staff)
  • Employed or sessional AAs (including on-call / out of hours payments)

Other staffing

  • Administative support

Other direct costs

  • Recruitment costs (e.g. advertising, promotional material)
  • Travel and subsistence (AAs and co-ordinator, e.g. mileage, taxis late at night)
  • Training and professional development (e.g. venues, accommodation, speaker expenses)
  • Accreditation (where AAs will be obtaining the national qualification in acting as an AA)
  • Vetting (i.e. DBS checks, note: police vetting is not appropriate as it bypasses the Rehabilitation of Offender Act 1972)
  • Printing (e.g. PACE recording forms, reporting)
  • Phone expenses (AAs and co-ordinator)


  • IT, finance, human resources, legal, office management (this will be percentage of costs where an organisation delivers the scheme alongside other services)
  • Website (for recruitment, complaints, public information etc.)
  • Public liability insurance
  • Membership of infrastructure / standards body (NAAN)
on Monday December 11 by chrisbath
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