Making a complaint

How to make a complaint about police

How to make a complaint about an appropriate adult


How to make a complaint about police

  • If a family member has died in police custody or after police contact, you may wish to access the help and advice and the skills toolkit provided by the the charity Inquest

How to make a complaint about an appropriate adult

  • NAAN does not have any power or resources to handle complaints about appropriate adults
  • If you would like to make a complaint about an appropriate adult from an organised scheme, you can complain to the organisation which provided them
  • You can find the contact details of the person responsible for a local scheme using our Network Map
  • If you are not satisfied with their response, you may want to raise the complaint with a more senior person from that organisation
  • If you are still not satisfied, and the service is funded by a different organisation (eg. the local council) you could raise your complaint with that organisation
  • AA services for children are always the responsibility of the local youth offending team (YOT) and you can find the contact details of every YOT Manager here
  • If you believe that an AA scheme that is a NAAN member is acting recklessly or dangerously we would like to know.   
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